They worked initially but after a few days they failed to block any sites despite being on. Enter your BT hub admin password. There should already be a user account for the owner of the phone and one for a Guest. Sky’s system works in a similar way to BT Parental Controls, offering three levels of content filters set by age – PG, 13 or 18. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. In response to rik321. Upgrade to Complete Wi-Fi. The KidSafe setting applies to all devices in the house, so you may want to switch them off when the kids have gone to bed. BT Smart hub 2 parental controls. Log in to hotspots using your BT ID. I have tried rebooting the router and was given advise to turn parental controls off for 24 hours and re activate. 1. Re: Amazon Firestick stops working with BT parental controls. Good morning - I've just discovered that our parental controls arent working. When I turn on parental controls the Netflix App stops working. At the end of your BT Broadband contract, there’s normally an £8/month price increase unless you re-contract onto a new plan (i. You should be able to do this with certain 3rd party routers however, but not on the Business. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. More options. Select Control wi-fi access for your devices to manage your screen time online . We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. The parental control option is activated but does not work. 99 to £60 a month. All four major ISPs (Sky, BT, TalkTalk and Virgin Media) agreed to offer parental controls to their customers following an agreement in 2013, so customers signing up to broadband packages from any of these providers will have access to network-level parental controls. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. The times that you want the BT Parental Controls on or off can be set as per the following link. How for keep your family safe online with BT Parental Navigation both and different blocking categories. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Select the user for whom you want to schedule play time, then select “Parental Controls”. This includes PCs,. Broadband Extras & Apps from BT. We run our business from home on BT business FTTP. At the bottom center, tap Controls . When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. Please helpRe: Parental controls. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Watch the video to get quick tips on how to manage parental controls on BT Broadband. BT Parental Controls is free to BT Broadband customers. 30 games. All. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. 2. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". This includes restricting children from accessing inappropriate or adult content. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. Selecting your model allows us to tailor our support site for you. That was around a week ago, and it still. There doesn't seem to be any way to set parental controls at all. Scam calls. Broadband & mobile networks. BT Parental Controls is the type of comprehensive control system we'd expect from the UK's leading broadband provider and restrictions can be applied across the following categories:Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. How To Access BT Hub Manager | TechXpert. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. These filters will also apply if you use your BT ID to log in to BT Wi-fi. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. The "homework" time may be what you are needing to use in order to. I was looking at some posts related to this, and I tried to disable and re-enable, the issue still persists. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. BT NetProtect Plus with fire wall, anti-virus and anti-spyware features, is designed to protect. It is simple to toggle parental controls on Sky Broadband. I have that turned on to stop the kids watching youtube 24x7 when they should be doing. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. The Lounge; BT. BT Parental Controls Login to My BT and navigate to the Parental Controls panel. I tried to set up parental control suspension between 21:00 - 11:00 (9pm night. Sky Broadband Shield, sometimes just called Sky Shield, works on. Important!Managing parental settings. Thanks,Parental controls for Apple, Android and other devices. annoying | Expert Reviews. Our Parental control software helps keep everybody safe by reducing the risk of connecting to inappropriate websites that might also pose a threat to your security. Circle’s Parental Controls. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. BT Halo. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. You’ll also get BT’s Web Protect service and the True Key Password Manager. How do I update the software version of my Hub? How do I clear my statistics history? How do I check my usage history? Save the device configuration. Go to “ Settings . The Zen FRITZ!Box router is a must for households where daily streaming. - BT Community. 99. 3. I decided to change this back. Use on up to 6 devices. Choose a topic. Choose a pre-set filter levels from Light, Moderate and Strict, or customise the blocked categories. It gives you up to 900Mb/s download speeds. It works by looking at the main purpose of the site. com & Community; Broadband. 3. I can set and block anything and it still lets me view the websites. Selecting your model allows us to tailor our support site for you. com (and xbox live) were blocked on 'Light' 2) sometimes websites were blocked because of 'homework' even after I had removed all times, reset them, changed them to 2am-3am 3) Twitter was blocke. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. 1. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. Disable the Internet with a Firewall. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The controls will automatically be set to "on" for new users. Proxy Sites. Advanced Security for safer browser - Keep everyone safer than ever online. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. 0 Ratings. Searching the forums I see this question has been as. New. Out of all of the systems we’ve used, Sky Broadband Buddy. Parental controls are a set of tools designed to protect and keep children safe online. Can someone give me easy instructions to set up parental controls on my fibre broadband, the help file says log onto my bt and scroll. 1. The PG setting will block all potentially harmful content. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). There are a range of filters to choose from to block content and usage. Go to Settings and tap Screen Time. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. Just as Virgin offers online protection for its broadband customers, it also enables parents to control what their children can see on TV. I have been using BT parental control since I had my broadband installed and has worked with no issues. Select the type of content that you want to filter. If you are not able to acce. Open the Google Play app . BT Parental Controls helps to keep your children safe online by providing filtering of inappropriate content online. Online security as standard – BT Parental Controls can help you stay in control of what your family can access online. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. Scam calls. Type 192. BT have been offering customers parental controls for a number of years, but previous protection has been mainly focused on desktop and laptop computers. The times that you want the BT Parental Controls on or off can be set as per the following link. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. I just get the same message saying I need to activate parental control. Select a profile, then tap ‘’History. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. You have had too many unsuccessful attempts to login. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. Sorry, but we are doing some maintenance on the site at the moment. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. What. The same firewall and BT Parental Controls from. Pay nothing until Spring 2024. Go back to: Broadband help. However, it seems that is also blocking access to media like Netflix on my PlayStation. I have activated my parental control but I have never gotten it to work. I have tried switching off certain fi. I recommend NordVPN for bypassing parental controls. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself. . Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Playerinternet matters. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. By using Broadband Backup, your BT Mobile parental controls will apply. I have sent you a private message with instructions on how you can send us. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. It's free for all BT Broadband customers. Follow these simple steps to. currently only way of fixing it seems to be disable parental controls, or change the dns servers to bypass the parental controls. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. For a bit more security, you can add the SuperSafe Boost for £2 a month to put it on up to eight devices (including smartphones. All our BT. I'm sorry you're having problems blocking that service. Some VPN providers, like NordVPN,. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Once I. To set up parental controls on an Android smartphone: Open Settings and select Users. All forum topics. Upgrade your broadband package. Virgin Media Broadband Parental Controls . Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. If you only watch shows on demand, and you do not have children, you can simply. How to open the Hub Manager. BT Parental Controls allow you to restrict certain types of websites on all. BT Parental Controls help keep your children safe online. 3. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Parental controls are a set of tools designed to protect and keep children safe online. BT Parental Controls help keep your children safe online. Vodafone Broadband: Save BIG ahead of Black Friday. Choose Parental Controls from the drop-down menu. Circle will detect all your family’s Internet-connected devices. For some reason it doesn't seem to go off until 10. The first step is to download the app, and the second step is to set up the Circle Home Plus device on your Wi-Fi router. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. The best wireless router for most people: Asus RT-AX82U. BT Sport on TV, Online player or App. Home phone including Digital Voice; BT Mobile; Email. Hi, I'm unable to get these to work on my account. Go to the URL of a proxy site. or call 08454 123 662 from any other device. Parental Controls set-up tutorial for BT Internet Connections. The default PIN is 1234. Open the My Sky app, tap Broadband then Parental controls to: Easily manage all devices in a profile – from anywhere at anytime. Log in to > to set up Parental Controls. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. What's more, BT throws in a few broadband extras for free. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Get started today. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 0:37. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 18 million wi-fi hotspots worldwide. If you delete your account – your settings will be lost. BT offer several TV and broadband bundles, ranging from around £38. (There’s also more more in their press release). As a result, NOW TV created the Parental PIN control system. You can select Parental Control on specified channels /programs via your set top box. Parents and Carers. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. We would like to show you a description here but the site won’t allow us. BT Broadband can help protect your children against the risk of accessing inappropriate websites. On top of that, there's the Homework Time feature to limit access to the web at certain times of the day. Re: Replace homehub 6 - better parental controls. icon on the upper-left edge of your screen. Key moments. However it occurred to me that possibly the reason why they don't work might have something to do with. Sorry that you're having problems managing your Parental Controls. Access free BT Wi-Fi. Parental Controls Not Working. . I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Get 10% off your EE Broadband bill every month when you’re an EE customer. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. It works on all devices when using your home BT Broadband connection or when logged into a BT Wi-fi hotspot with your BT ID. To find out how to use it, just click on the dropdown for your Hub. You need a VDSL modem/router combination, or a separate VDSL modem. From the main menu, select Settings. The best part though, all of these work on Mac, PC, Android and iOS. Use your parental control PIN to control access to programmes with an age rating. To turn parental controls off on Android, you need to go to the Play Store. Find the Discord site and. Please would someone post the fix in words as an answer to this. Children and young people. My parental controls have not been working since we moved house 3 months ago. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Sign into your My BT account online. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Setting up. Community; Community; Announcements. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. Code it gives is UI-113. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. Account holder (Primary BT ID) You're the legal owner of the account. Restricting Wireless Access - BT Smart Hub - YouTube. Hello BT. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Select “ Kill Switch . Our Fritz!Box wireless router is designed to giver you a fast and reliable connection with great features including parental controls and easy 'plug-in and go' set up. Parental controls leave search sites such as Google and Bing accessible. Short of locking away the hub and. Choose apps to restrict. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. YouView from BT;. Blocking websites, filtering content, imposing time limits, seeing what my children are looking at online: If you’re looking for a more well-rounded security measure, third-party parental controls such as Bark and NetNanny will give you so much more control over your child’s devices over the likes of BT Broadband parental controls for. I have activated the option but its not blocking anything. I wanted to change the filter but its not letting me to access to the parental control. It’s like the controls setting is off, but the controls are still active. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. You have not allowed cookies and this content may contain cookies. I have tried switching off certain fi. Once activated try to disable the Homework time options as I have seen these stay in. BT Parental Controls stopped working. . Remove the toggle switch for Parental Controls. Thanks. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. Access free BT Wi-Fi. 1. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Buy the Google Nest Wi-Fi Router here. 1. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. Post 2 of 43. . The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. The web Search this site. Up until last week I was getting the speeds I pay for and bt can see this on there side. If on the box you go into the settings the parental controls you can manage them from there though. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Non worked and the advisor raised a report promising a solution within 72 hours. Fix a problem with BT TV. Check Full Fibre availability. Tap Settings Family Parental controls. To activate on the 'Light' filter, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Parental Controls panel. BT launched their free network-level parental controls in late 2013 and we took a closer look at what it offers here. Get unlimited internet access at any of our. NordVPN: Best VPN for BT users. Save over £100 a year on top-rated broadband. If I turn off controls WhatsApp doesn’t work. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. What are parental controls ? You can control what content you access via BT's Parental Controls. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. Use Parental Control Features on Your Devices. Cheers. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Broadband ISP BT Launch Free Wi-Fi Controls on Smart Hub 2 -. Re: Parental controls. Step 2. Type 192. com & Community; Broadband. Find out more. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). Even the xbox is affected, and de. which is BT infinity and using the now tv app on xbox or pc. When you set up your BT Hub for the first time, wireless is automatically switched on. Ask the BT Community. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. sending a text message to someone Community. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. BT Broadband . Find out more about protecting children online. Make Free WiFi Secure with Instant Guard. Month 4 from £32. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. You can also customise each BT Mobile on your account to access different levels of content if you wish. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Parental Controls OptionsBT parental controls. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. BT Sport app. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. Activate the Manage BT Parental Controls option. Our Ultra package is just £21. It’s important you choose a passcode that’s different to the one you use to unlock your device. Log in to hotspots using your BT ID. If you delete your account – your settings will be lost. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. Schedule bedtime, lunchtime or breaks for your family. TV Content including BT Sport. Example: Find Your Model Number. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. Restore a saved device configuration. The app enables parents to set time limits on gaming and sends an alert when the allowed time is up. 18 million wi-fi hotspots worldwide. Settings. 65% of young people aged 11-16 are in favour of the. When I turn them off it starts working. UW. Revealed: 7 in 10 teens want parents to set filters to protect them online. Learn about the BT Hub Manager | BT Help. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. Hi @Skipfem, Thank you for posting. Parental Control. Surfshark: Best budget VPN for BT. BT Security is the place to come for support with passwords and advice on staying safe online. Alongside that, parental controls and device-level Wi-Fi controls are available. Copper has a speed limit, which gets lower the further the copper wiring has to go. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. Enjoy unlimited data from just £15 for the first 6 months. I've recently set up parental controls, the homework mode, so that my son cannot access social media and games at a certain time. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. To activate on the 'Light' filter,. I've got a problem with BT Parental Controls. Hi neil. BT broadband deals; TalkTalk broadband deals;. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Select “Settings” and press “OK” button”. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. 2. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. None of our android devices have been able to download updates from Play Store in recent days. BT Broadband Parental Controls . Parental Controls Not Working. New. Each bundle includes: Whatever you like to watch, you can get any combination of Freeview TV, BT Sport and premium entertainment channels like AMC, National Geographic and E! Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Home phone including Digital Voice; BT Mobile; Email. You can find out more here - Turning Off Parent Controls. Learn about the 4G Mini Hub for BT Halo customers. It provides detailed controls on what comes into your home via the internet. It will be blocked if the application requires access to the internet and the URL that the App uses is within the gaming category list. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. gambling) that it says should be blocked or even specific websites that I add to the blocked list.